Privacy Policy

This Privacy Policy describes how Umbrella Farms ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from umbrellafarmstx.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refers to anyone who interacts with our Services—whether you're a customer, website visitor, or someone we engage with online or in person.

We value your trust. Please read this Privacy Policy to understand how we handle your personal information and protect your privacy as you explore Umbrella Farms. If you do not agree with our policy, we kindly ask that you discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information directly from you, automatically through your use of our Site, and from third parties. We use this information to:

Process and fulfill orders (e.g., microgreens, tea blends)
Communicate with you about your order or inquiries
Improve, personalize, and market our Services
Ensure security and prevent fraud

Information We Collect

Information you provide to us directly:

Name, email, phone number, shipping and billing address
Order details
Account login information (if applicable)
Reviews, survey responses, and other user-generated content

Information collected automatically (via cookies or analytics tools):

IP address, browser type, device type, referral URLs
Shopping behavior (pages visited, items viewed, time on site)

Information from third parties:

Payment processors (e.g., billing confirmation)
Fulfillment partners
Marketing and advertising tools (only where applicable)

How We Use Your Personal Information

Order Fulfillment: To process payments, manage orders, and ship products
Customer Service: To respond to questions, offer support, and handle returns
Marketing: To send updates about new products, offers, or farm news (you may unsubscribe anytime)
Site Improvement: To analyze site usage and enhance performance
Legal Compliance: To meet applicable legal obligations and protect user rights

Cookies

We use cookies to power our website, analyze usage, and personalize your experience. You can modify your browser settings to disable cookies, though this may affect site functionality. Learn more at: https://www.shopify.com/legal/cookies

Sharing Personal Information

We may share your information with:

Service providers (e.g., Shopify, payment processors, fulfillment partners)
Marketing platforms (only if you opt in or as required for promotional emails)
Legal authorities (if required to comply with legal obligations)

We do not sell your personal information.

User-Generated Content

If you submit a review or tag us on social media, that content may be publicly visible. Please avoid sharing sensitive or private information in these public spaces.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy, or security of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has shared information with us, please contact us and we’ll take appropriate steps to remove it.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. You may also:

Opt out of marketing communications at any time
Request a copy of the data we store about you
Request we delete or update your data

To exercise these rights, please contact us at: hello@umbrellafarmstx.com

Data Security and Retention

We implement reasonable safeguards to protect your information. No method is 100% secure, but we take your privacy seriously. We retain data as long as necessary to fulfill orders, maintain business records, or comply with legal obligations.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at: Umbrella Farms
Email: hello@umbrellafarmstx.com
Website: umbrellafarmstx.com